1. General Provisions
1.1. Russian Forest LLC (hereinafter referred to as the Operator) offers the Internet user (hereinafter referred to as the User) to use the redpoint.ru website and other official web resources of the Operator on the terms and conditions set forth in this User Agreement (hereinafter referred to as the Agreement, PS). The Agreement comes into force from the moment the User expresses consent to its terms in the manner provided for in clause 1.4 of the Agreement.
1.2. The Operator offers Users access to the information content of the redpoint.ru website, as well as to the online booking service. All currently existing web resources, as well as any development of them and / or addition of new ones, is the subject of this Agreement.
1.4. Starting to use / browse the site, or having gone through the procedure for providing their data and / or when posting a review / comment, the User is considered to have accepted the terms of the Agreement in full, without any reservations or exceptions. If the User disagrees with any of the provisions of the Agreement, the User is not entitled to use the site. If the Operator has made any changes to the Agreement in the manner provided for in clause 1.3 of the Agreement, with which the User does not agree, he is obliged to stop using the site.
2. Online booking
2.1. In order to use the online booking service, the User must go through the procedure for providing personal data, as a result of which the Operator will receive the provided data for their further processing and use in accordance with the Federal Law "On Personal Data" dated July 27, 2006 N 152-FZ.
2.2. The User undertakes to provide accurate and complete information about himself/herself on the questions proposed in the booking form (___________________________) and to keep this information up to date. If the User provides incorrect information or the Operator has reason to believe that the information provided by the User is incomplete or unreliable, the Operator has the right, at its discretion, to refuse to provide the User with online booking services (including accommodation services at the RedPoint Hotel in Krasnodar and other resort and tourist services).
2.3. The Operator reserves the right at any time to require the User to confirm the data specified during the online booking, and to request supporting documents in this regard (in particular, identification documents, including documents confirming payment for booking and hotel accommodation services " RedPoint, Krasnodar), failure to provide which, at the discretion of the Operator, may be equated with the provision of false information and entail the consequences provided for in clause 2.2 of the Agreement. If the User's data specified in the documents provided by him do not correspond to the data specified during the online booking, and also in the event that the data specified during the online booking does not allow the User to be identified, the Operator has the right to refuse to provide the User with services.
2.5. Conditions for obtaining a guarantee of arrival.
2.5.1. The condition for obtaining a guaranteed check-in at the RedPoint Hotel in Krasnodar is that the User makes an advance payment in the manner and amount described in the official response to the accepted online booking request. The official response of the Operator's administration is always sent to the User's e-mail address, which he indicated in the request and sent using the forms _____________________________/
2.6. Terms of Service
2.6.1. The User is not entitled to sell and resell, as well as use for any commercial purposes any services of the Operator, unless the User has received such permission from the Operator.
2.7. Cancel Reservation
2.7.1. The user has the right to refuse to use the ordered and prepaid services of the Operator in the manner described in the public offer agreement (https://redpoint.ru/public-offer-agreement).
3. General provisions
3.1. The Operator has the right to set restrictions on the provision of services for all Users, or for certain categories of Users (depending on the User’s place of residence, the language in which the services are provided, etc.), including: the presence / absence of certain options for resort services, the term stay at the hotel, the maximum number of services/rooms/options of the resort and other services, the minimum cost of services - which can be provided to Users, the maximum number of Users for simultaneous accommodation at the hotel, special and individual requirements/wishes, etc. The Operator may prohibit access to the site, as well as stop receiving and processing any information provided by Users, etc.
3.2. The Operator has the right to send information messages to its Users. Using the site redpoint.ru and any other third-party sites, the User is also in accordance with Part 1 of Art. 18 Federal Law "On Advertising" dated March 13, 2006 N 38-FZ, gives its consent to receive advertising messages. The User has the right to refuse to receive advertising messages by using the appropriate functionality of the service within which or in connection with which the User received advertising messages.
3.3. In order to improve the quality of services, the Operator has the right to collect opinions and feedback from Users on various issues by sending an appropriate questionnaire to the User with questions, as well as by means of third-party sites that have the official page of the RedPoint Hotel Krasnodar. The collected opinions and feedback can be used to generate statistical data that can be used by the Operator for its own purposes. Reviews left by the User using the Operator's website redpoint.ru and / or other third-party sites may also be published by the Operator on the official website of the Operator or on the official pages of the hotel posted on third-party sites on the Internet, both indicating the name (login) of the user, and without instructions. When writing reviews, the User undertakes to be guided by the requirements of this Agreement, including the requirements established by paragraph 5 of this Agreement.
4. User Content
4.1. The User is solely responsible for the compliance of the content of the content posted by the User with the requirements of the current legislation, including liability to third parties in cases where the placement by the User of this or that content or the content of the content violates the rights and legitimate interests of third parties, including the personal non-property rights of authors, other intellectual the rights of third parties, and/or encroaches on their intangible benefits.
4.2. The User acknowledges and agrees that the Operator is not obliged to view content of any kind posted and / or distributed by the User through the official website of the hotel, including through third-party sites on the Internet, and that the Operator has the right (but not the obligation ) at its own discretion, refuse to place and / or distribute content to the User or delete any content that is available on the official resources of the Operator. The user acknowledges and agrees that he must independently evaluate all risks associated with the use of content, including an assessment of the reliability, completeness or usefulness of this content.
4.3. The User acknowledges and agrees that the technology of third-party sites may require copying (reproducing) the content of the User of the Operator, as well as processing it by the Operator to meet the technical requirements of a particular service.
5.1. The User is solely responsible to third parties for his actions related to the use of the official web resources of the Operator, including if such actions lead to a violation of the rights and legitimate interests of third parties, as well as for compliance with the law when using the official web resources of the Operator.
5.2. When using the Operator's web resources, the User is not entitled to:
5.2.1. upload, post, transmit or in any other way post and/or distribute content that is illegal, malicious, libelous, offends morality, demonstrates (or is propaganda) violence and cruelty, violates intellectual property rights, promotes hatred and/or discrimination against people on the basis of racial, ethnic, gender, religious, social characteristics, contains insults to any persons or organizations, contains elements (or is propaganda) of pornography, child erotica, is advertising (or is propaganda) of sexual services (including under type of other services), explains the procedure for the manufacture, use or other use of narcotic substances or their analogues, explosives or other weapons;
5.2.2. violate the rights of third parties, including minors and / or harm them in any form;
5.2.3. impersonate another person or representative of an organization and/or community without sufficient rights to do so, including as employees of the Operator, site moderators, site owner, as well as use any other forms and methods of illegal representation of other persons on the network, as well as mislead the Users or the Operator regarding the properties and characteristics of any subjects or objects;
5.2.4. upload, send, transmit or in any other way place and / or distribute content, in the absence of rights to such actions under the law or any contractual relationship;
5.2.5. upload, send, transmit or in any other way place and / or distribute advertising information that is not specifically authorized, spam (including search), lists of other people's e-mail addresses, pyramid schemes, multi-level (network) marketing (MLM), Internet earning systems and e-mail businesses, "letters of happiness", as well as use the Operator's services to participate in these events, or use the Operator's services solely to redirect users to pages of other domains;
5.2.6. upload, send, transmit or in any other way post and/or distribute any materials containing viruses or other computer codes, files or programs designed to disrupt, destroy or limit the functionality of any computer or telecommunications equipment or programs for unauthorized access , as well as serial numbers for commercial software products and programs for their generation, logins, passwords and other means for obtaining unauthorized access to paid resources on the Internet, as well as posting links to the above information;
5.2.7. collect and store personal data of other persons without authorization;
5.2.8. disrupt the normal operation of the Operator's web resources;
5.2.9. promote actions aimed at violating the restrictions and prohibitions imposed by the Agreement;
5.2.10. otherwise violate the norms of the law, including the norms of international law.
6. Exclusive rights to the content of web resources and content
6.1. All objects available on the Operator's web resources, including design elements, text, graphics, illustrations, videos, sounds and other objects (hereinafter referred to as the content of the web resources), as well as any content posted on the Operator's web resources, are objects of the exclusive rights of the Operator, Users and other copyright holders.
7. Third Party Sites and Content
7.1. The Operator's web resources may contain links to other sites on the Internet (third party sites). These third parties and their content are not checked by the Operator for compliance with certain requirements (authenticity, completeness, legality, etc.). The Operator is not responsible for any information, materials posted on third-party websites that the User accesses using web resources, including any opinions or statements expressed on third-party websites, advertising, etc., as well as for the availability of such sites or content and the consequences of their use by the User.
7.2. A link (in any form) to any website, product, service, any information of a commercial or non-commercial nature posted on the Operator's web resources does not constitute an endorsement or recommendation of these products (services, activities) by the Operator, unless is directly indicated on the Operator's resources.
8. Advertising on the Operator's services
8.1. The Operator is responsible for advertising posted by him on the Operator's web resources, within the limits established by the legislation of the Russian Federation.
9. No Warranty, Limitation of Liability
9.1. The User uses the Operator's web resources at his own risk. The web resources are provided "as is". The Operator does not assume any responsibility, including for the compliance of web resources with the goals of the User;
9.2. The Operator does not guarantee that: the web resources meet / will meet the requirements of the User; web resources will be provided continuously, quickly, reliably and without errors; the results that may be obtained using the services will be accurate and reliable and may be used for any purpose or in any capacity (for example, to establish and / or confirm any facts); the quality of any product, service, information, etc. obtained using the web resources will meet the User's expectations;
9.3. Any information and / or materials (including downloadable software, letters, any instructions and guides for action, etc.), access to which the User receives using the Operator's web resources, the User can use at his own peril and risk and is solely responsible for the possible consequences of using the specified information and / or materials, including for the damage that this may cause to the User's computer or third parties, for loss of data or any other harm;
9.4. The Operator shall not be liable for any types of losses resulting from the User's use of the Operator's web resources or individual parts/functions of the Operator's web resources;
9.5. Under any circumstances, the responsibility of the Operator in accordance with Article 15 of the Civil Code of Russia is limited to 10,000 (ten thousand) rubles of the Russian Federation and is assigned to him if there is guilt in his actions.
10. Other provisions
10.1. This Agreement is an agreement between the User and the Operator regarding the procedure for using web resources and services provided by them and replaces all previous agreements between the User and the Operator.
10.2. This Agreement is governed by and construed in accordance with the laws of the Russian Federation. Issues not regulated by this Agreement shall be resolved in accordance with the legislation of the Russian Federation. All possible disputes arising from relations governed by this Agreement shall be resolved in accordance with the procedure established by the current legislation of the Russian Federation, according to the norms of Russian law. Throughout the text of this Agreement, unless expressly stated otherwise, the term "legislation" means both the legislation of the Russian Federation and the legislation of the User's place of residence.
10.3. Due to the gratuitousness of the services provided under this Agreement, the rules on consumer protection provided for by the legislation of the Russian Federation cannot be applicable to the relationship between the User and the Operator.
10.4. Nothing in the Agreement can be understood as the establishment between the User and the Operator of agency relations, partnership relations, relations on joint activities, personal employment relations, or any other relations not expressly provided for in the Agreement.
10.5. If, for one reason or another, one or more provisions of this Agreement are found to be invalid or unenforceable, this does not affect the validity or applicability of the remaining provisions of the Agreement.
10.6. Inaction on the part of the Operator in case of violation by the User or other users of the provisions of the Agreements does not deprive the Operator of the right to take appropriate actions to protect their interests later, and also does not mean the Operator’s waiver of their rights in the event of subsequent similar or similar violations.
10.7. This Agreement is drawn up in Russian and in some cases may be provided to the User for review in another language. In case of discrepancy between the Russian-language version of the Agreement and the version of the Agreement in another language, the provisions of the Russian-language version of this Agreement shall apply.